mea88 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you hold over your data as a player on our platform.
Last Updated: 1 January 2026A quick summary of how mea88 handles your data. These cards highlight our core commitments — please read the full Policy below for complete details.
All personal data is stored using 256-bit SSL encryption and protected by industry-standard security infrastructure. We review and update our security measures on an ongoing basis.
mea88 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and fulfil our legal and regulatory obligations.
You have the right to access, correct, and request deletion of the personal data we hold about you. Submit a request at any time by contacting our support team, and we will respond within a reasonable timeframe.
We collect only the information that is genuinely necessary to operate your account, process transactions in MYR, comply with KYC requirements, and deliver customer support — nothing more.
We use cookies to improve platform performance and user experience. We explain exactly which cookies we use and why in Section 9 of this Policy. You can manage cookie preferences in your browser settings.
If you have opted in to receive promotional communications from mea88, you can withdraw that consent at any time by contacting our support team or updating your account notification preferences.
This Privacy Policy (hereinafter "the Policy") describes how mea88 (hereinafter "mea88", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at https://mea88.cam (the "Platform"), collects, processes, stores, shares, and protects personal data provided by or collected from users of the Platform (hereinafter "Player", "you", or "your").
mea88 is committed to handling your personal data in a responsible, transparent, and lawful manner. This Policy has been prepared in accordance with applicable data protection principles and is intended to clearly explain your privacy rights and our data processing obligations.
By registering an Account on the Platform, depositing funds, using any gaming or betting service, or otherwise interacting with the mea88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Policy Scope: This Policy applies to all personal data collected through the mea88 Platform, customer support channels, email communications, and any other interaction between you and mea88. It does not apply to third-party websites, payment processors, or game providers who operate under their own separate privacy policies.
For the purposes of this Privacy Policy, the following terms shall carry the meanings set out below:
mea88 collects personal data in the following categories. We collect only what is necessary to fulfil the stated purposes and comply with applicable regulatory requirements:
mea88 collects personal data through the following channels and mechanisms:
We process your personal data on the basis of one or more of the following legal grounds:
| Purpose of Processing | Legal Basis | Data Categories Used |
|---|---|---|
| Account creation and management | Contractual necessity | Registration data, contact details |
| Identity and age verification (KYC) | Legal obligation | KYC documents, date of birth |
| Processing deposits and withdrawals in MYR | Contractual necessity | Financial transaction data |
| Anti-money-laundering (AML) monitoring | Legal obligation | Transaction data, source of funds |
| Fraud prevention and security monitoring | Legitimate interests | Technical data, transaction data |
| Responsible gambling monitoring | Legal obligation / Legitimate interests | Gaming activity, session data |
| Customer support and dispute resolution | Contractual necessity | Support communications, account data |
| Promotional communications (where opted in) | Consent | Email address, contact details |
| Platform analytics and improvement | Legitimate interests | Technical data, usage patterns |
mea88 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may share your personal data with third parties only in the following limited circumstances:
We engage certain third-party service providers who process personal data on our behalf and under our instructions. These include:
All third-party service providers engaged by mea88 are contractually required to process personal data in accordance with applicable data protection standards and are prohibited from using your data for any purpose other than delivering the specific service for which they are engaged.
mea88 may disclose personal data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts where required to do so by applicable law, valid legal process, or regulatory obligation. This includes disclosures made in connection with anti-money-laundering (AML) and counter-terrorism financing (CTF) obligations.
In the event of a merger, acquisition, restructuring, or sale of all or part of the mea88 business, personal data held by mea88 may be transferred to the successor entity as part of the transaction. Players will be notified of any such transfer that materially affects their privacy rights in advance of the transfer taking effect.
Reminder: mea88 will never ask you to share your password, full bank account number, or MyKad number via email, Live Chat, or WhatsApp. If you receive any such request purportedly from mea88, please contact us immediately at [email protected].
mea88 operates a platform serving primarily Malaysian players, and our primary data processing infrastructure is located in the Asia-Pacific region. Some of our third-party service providers, including game software providers and cloud infrastructure vendors, may be located outside Malaysia and may process personal data in jurisdictions beyond Malaysian borders.
Where personal data is transferred internationally, mea88 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses with service providers and verification that recipient entities maintain standards equivalent to those required under applicable data protection law.
Players with questions about international data transfers or the specific safeguards in place may contact us at [email protected].
mea88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain an active account relationship with the Player, and to comply with applicable legal and regulatory obligations.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and KYC data | Duration of account + 5 years post-closure | Legal / regulatory obligation (AML) |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligation |
| Gaming and betting history | Duration of account + 3 years post-closure | Responsible gambling monitoring; dispute resolution |
| Customer support communications | 3 years from last interaction | Dispute resolution; service improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
| Technical / device data | 13 months (rolling) | Platform analytics; fraud prevention |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification. Where data is required for an ongoing legal dispute, investigation, or regulatory obligation, retention may be extended until that matter is concluded.
mea88 uses cookies and similar tracking technologies to operate the Platform effectively, improve user experience, and monitor platform performance. A cookie is a small text file stored on your device when you visit the Platform.
You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, although disabling strictly necessary cookies will impair your ability to use the Platform. Please refer to your browser's help documentation for instructions on managing cookie preferences.
Subject to applicable law and certain regulatory exceptions, you have the following rights in relation to the personal data that mea88 holds about you. To exercise any of these rights, contact our support team via Live Chat or email at [email protected]. We will respond to all verifiable requests within 30 calendar days.
You have the right to request a copy of the personal data mea88 holds about you, along with information about how it is processed and the purposes for which it is used.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain details directly in your Account settings.
You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. Note that erasure may not be possible where we are required by law to retain the data (e.g., financial records for AML purposes).
In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a dispute about the accuracy of the data is being resolved.
Where processing is based on your consent or contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
Where our processing is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
You have the right to object to processing carried out on the basis of our legitimate interests. We will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
mea88 is strictly intended for adults aged 21 years and above. We do not knowingly collect, store, or process personal data relating to individuals under the age of 21. Age verification is a mandatory step in our account registration and KYC processes.
If we become aware that a person under the age of 21 has registered an Account or submitted personal data to the Platform, we will promptly close the Account, delete all associated data to the extent permitted by law, and, where required, report the matter to the relevant authorities.
Parents and Guardians: If you believe that a person under the age of 21 has registered an Account on mea88 using your details or otherwise, please contact us immediately at [email protected] so we can take immediate action.
mea88 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While we take all reasonable steps to protect your data, no electronic transmission or storage system is completely immune from security risks. In the event of a data breach that affects your personal data, mea88 will notify affected Players promptly and take all available steps to mitigate harm.
The mea88 Platform may contain references to or integrations with third-party services, such as payment processors (Touch 'n Go eWallet, DuitNow, FPX) and game software providers. These third parties operate independently of mea88 and are governed by their own separate privacy policies.
mea88 is not responsible for the privacy practices of third-party services. We encourage all Players to review the privacy policies of any third-party services they interact with in connection with their use of the Platform.
mea88 does not include advertising from third-party networks on the Platform. No third-party advertising cookies are set via the mea88 website.
mea88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform operations. The date of the most recent revision is shown at the top of this page.
Where amendments are material — meaning they significantly affect your rights or the way we process your personal data — mea88 will notify you in advance via email to your registered address or via a prominent notice on the Platform. For non-material amendments such as typographical corrections or minor clarifications, we may update the Policy without advance notice.
Continued use of the Platform following the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not accept a material change to this Policy, you should cease using the Platform and may request account closure by contacting our support team.
Tip: We recommend bookmarking this page and checking it periodically if you are concerned about how your data is managed. The "Last Updated" date at the top of this page will reflect any revisions.
If you have any questions, concerns, or requests relating to this Privacy Policy, or wish to exercise any of your data rights as described in Section 10, please contact the mea88 data support team through any of the following channels:
Our support team serves players across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — and operates with peak staffing aligned to Malaysian time (8:00 AM – 2:00 AM MYT) for faster responses during normal waking hours.
Where a data protection concern cannot be resolved through our internal process, you may be entitled to lodge a complaint with the relevant data protection authority in your jurisdiction.
We are committed to protecting your privacy every step of the way. Have questions? Our 24/7 support team is available in English, Bahasa Melayu, and Mandarin — ready to help players across Malaysia.
For players aged 21 and above only. Please also read our Terms & Conditions. Gamble responsibly.